Customer
Protection
Framework
Customer Protection Framework
Finance Companies (Financial Customer Protection Framework) Direction No. 1 of 2018
CBSL Press Notices
Complaints & Grievances
We are committed to delivering an efficient and prompt service to our customers. If you are not satisfied with any aspect of our services or products, please contact us on any of the following ways and we will do our best to resolve your concern.
- Contacting our call centre on +94 11 7 480 480
- E-mail to tellus@vallibelfinance.com
- In writing to The Chief Manager – Corporate Communication, Vallibel Finance PLC, No. 310, Galle Road, Colombo 03.
- Submitting a message on our ‘Contact Us’ page of our website www.vallibelfinance.com